We offer a 5-year guarantee on all sofas and ottomans used in a private home. So we are always at your side even after you have bought a sofa.
However, the guarantee does not cover the normal wear and tear of a piece of furniture or the contents of the upholstery.
In addition, the guarantee excludes damage caused by improper handling. Any treatment, placement or assembly other than that of the product is therefore not covered by the guarantee. Dirt caused in everyday life by food, liquids, clothing, etc., for example, is also not included.
However, we are still at your side with advice and action on these issues and will surely find a solution.